Cookie policy

Cookie Policy for Ask AiDoctor

Last revised 10.08.2025

At Ask AI Doctor, we believe in being transparent about how we collect and use your data. This Cookie Policy explains how and why cookies and similar technologies are used on our website and digital services.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other relevant privacy laws.

1. What Are Cookies?

Cookies are small data files placed on your device (computer, phone, tablet) when you visit our website. They help us:

  • Ensure the site works properly

  • Remember your preferences (like language or display settings)

  • Understand how users interact with our platform

  • Improve the overall experience

  • Keep our services secure

Some cookies are essential to using our platform, while others are optional.

2. How Ask AiDoctor Uses Cookies

We use cookies for the following purposes:

Essential Cookies- Required for the website to function (e.g., session management)

Analytics Cookies - Help us analyze how visitors use our platform (e.g., Google Analytics)

Functional Cookies - Remember your preferences (e.g., form input, language settings)

Marketing Cookies (optional) - Used to personalize content or track engagement with email or campaigns

3. Third-Party Cookies

Ask AiDoctor may use trusted third-party services that set their own cookies. These include:

  • Google Analytics (to understand usage patterns)

  • Email tools (to manage newsletters or support responses)

  • Error tracking tools (to identify bugs and improve reliability)

All third-party providers are GDPR-compliant and under strict data processing agreements.

4. Managing Your Cookie Preferences

When you first visit Ask AiDoctor, you’ll see a cookie banner that gives you control over:

✅ Accepting all cookies
⚙️ Customizing which cookies you allow
❌ Rejecting non-essential cookies

You can also manage or delete cookies at any time through your browser settings:

  • Chrome → Settings > Privacy and security > Cookies

  • Safari → Preferences > Privacy

  • Firefox → Options > Privacy & Security

  • Microsoft Edge → Settings > Cookies and site permissions

5. Cookie Duration

Some cookies are temporary (session cookies) and disappear when you close your browser. Others (persistent cookies) remain on your device for a set period or until you delete them.

We only retain cookies as long as necessary for their function.

6. Updates to This Policy

We may update this Cookie Policy to reflect legal requirements or changes in our use of cookies. The most current version will always be available on our website with the effective date noted above.

7. Contact Us

If you have any questions about our use of cookies or data protection in general, please contact:

Ask AI Doctor Privacy Team
📧 Email: info@askaidoctor.co.uk